
Strategy in a business customer loyalty
Unfortunately, entrepreneurs do not define their target. When it starts a new activity, it is more difficult because is not presuppose, unless good experience of the trade. In principle, market research to define this target, but it is not uncommon to see discrepancies between statements of intentions collected in market research, and the realization of these intentions. It is therefore often necessary to go through a phase of testing to determine its target in dousing a wide audience, by way of an announcement in a local newspaper for example or a distribution of leaflets in the mailbox, and studying...